SBI Customer Care, 24x7 Toll Free Number

SBI Customer Care, 24x7 Toll Free Number

SBI Customer Care, 24x7 Toll Free Number

State Bank of India (SBI) is the largest bank of the country. It offers a number of banking products and services such as savings accounts, fixed deposits, loans, credit cards, etc. An account holder can contact the SBI customer care toll-free number in case he encounters an issue or to get any information.

State Bank of India (SBI) Customer Care: 24/7 Toll-Free Number

An account holder can call on SBI’s 24/7 customer care number for any kind of questions, queries, feedback or complaint. The bank has 2 toll-free numbers for customer support:

1800 11 2211

1800 425 3800

The bank has also provided a toll-number for its customers:

080-26599990​​

SBI Credit Card Customer Care

SBI credit card customers can call the bank’s dedicated credit card services department

and get instant service related to their credit card. A customer can call the following SBI credit card toll-free numbers:

1860 180 1290

1800 180 1290

One can also call the toll number of SBI at 39 02 02 02 (prefix local STD code) to get your queries answered.

IRCTC SBI credit card holders can call a dedicated toll-free number at

1800 180 1295

One can also call the toll number at 39 02 12 12 (prefix local STD code) for queries regarding the specific credit card.

SBI Personal Loan Customer Care

Customers can call the SBI personal loan customer care team to get answers to their queries regarding their loans and EMIs. One can place a call to the following toll-free number:

1800-11-2211

1800-425-3800

080-26599990 (toll-number)

SBI Customer Care Service via SMS

SBI offers SMS and missed call banking services to its customers. Following are the SMS codes of the most common services:

Number	Message	Purpose
8008202020	UNHAPPY	File a complaint
9223766666	BAL	Check your balance
9223866666	MSTMT	Mini Statement
567676	BLOCK	Block your ATM Card
567676	PIN	Generate new ATM PIN

SBI Customer Care Service via Missed Call – SBI Quick

SBI customers can use the SBI Quick feature to get answers to basic queries such as balance enquiry, mini statement, cheque book request, e-statement, etc. An account holder has to first register for the service by sending an SMS REG<space>Account Number to 09223488888. Following services can be availed by giving a missed call from the registered mobile number:

Service	Mobile Number
Balance Enquiry	09223766666
Mini Statement	09223866666
Cheque Book Request	09223566666

SBI Customer Care Service at Bank Branches

You can visit your nearest bank branch for your questions and complaints. To locate the nearby branch, visit SBI’s official website and search using your area name or pin code.

Escalation – Contact Details of Nodal Officers – Area Wise

In case you are not satisfied with the solution offered by the bank via call, text message or the branch, you can escalate the issue and contact the nodal officer of your area. Here are the details of the same:

Area	Address	Telephone Number	Email ID
AHMEDABAD	Local Head Office, Bhadra, Ahmedabad, 380001	079-25506577	agmcustomer.lhoahm@sbi.co.in
KOLKATA	Local Head Office, Samridhi Bhavan, 1, Strand Road, Kolkata, 700001	033-22436524	agmcustomer.lhokol@sbi.co.in
BHOPAL	Local Head Office, Hosangabad Road, BHOPAL, 462011	0755-4288010	agmcustomer.lhobho@sbi.co.in
BHUBANESWAR	Local Head Office, III/I, Pt. J L Nehru Marg, 751001	0674-2391772	agmcustomer.lhobhu@sbi.co.in
CHANDIGARH	Local Head Office, Sector 17 A, Chandigarh, 160017	0172-2703315	agmcustomer.lhocha@sbi.co.in
CHENNAI	Local Head Office, Circle Top House, 16, College lane, Chennai, 600006	044-28214116	agmcustomer.lhoche@sbi.co.in
DELHI	State Bank of India Local Head Office, 11, Sansad Marg, New Delhi 110 001	011-23407121	agmcustomer.lhodel@sbi.co.in
GUWAHATI	State Bank of India Local Head Office, G.S. Road, P.O. Assam	0361-2237556	agmcustomer.lhoguw@sbi.co.in
HYDERABAD	State Bank of India Local Head Office, Bank Street, Koti, Hyderabad – 500 095	040-23466512	agmcustomer.lhohyd@sbi.co.in
LUCKNOW	State Bank of India Local Head Office, Moti Mahal Marg, Lucknow- 226 001	0522-2201492	agmcustomer.lholuc@sbi.co.in
MUMBAI	State Bank of India Local Head office, “Synergy”, Plot No. C-6, ‘G” Block, Bandra Kurla Complex, Bandra(E), Mumbai	022-26445506	agmcustomer.lhomum@sbi.co.in
PATNA	State Bank of India Local Head Office, Judges Court Road, Patna – 800 001	0612-2209082	agmcustomer.lhopat@ sbi.co.in
THIRUANANTHAPURAM	State Bank of India Local head Office, S.S. Kovli Road, Thampanoor,	0471-2323072	agmcustomer.lhotri@sbi.co.in

Principal Nodal Officer

You can also contact the principal nodal officer at the following address:
General Manager
Customer Service, State Bank of India,
State Bank Bhavan, 6th Floor
Madam Cama Road, Mumbai 400 021,
Fax: 022 22742431

Escalation 2 – SBI Customer Service Department

If you are still not satisfied with the solution, you can contact the deputy general manager at SBI’s customer service department. Here are the contact details of the same:

The Deputy General Manager
Customer Service Department,
State Bank of India,
State Bank Bhavan, 16th Floor
Madam Cama Road, Mumbai 400 021,
Fax: 022 22742431, Email: customercare@sbi.co.in